Extension authors who actually read their reviews ship better updates — but the Web Store gives you no export. Here's the workaround.

Why export Chrome Web Store reviews

Chrome Web Store review pages are paginated 25 at a time, hide replies under an extra click, and provide zero filtering. For extension developers, security researchers studying user-trust signals, and competitive analysts auditing rival extensions, that's hours of manual work. An export gives you every public review as a single dataset.

  • Extension developer roadmap — Surface the most-helpful-voted complaints to prioritise the next release.
  • Competitor audit — Pull every review across two competing extensions in the same category for a side-by-side.
  • Localisation insights — Filter by Language to see where international users are asking for translations.
  • Trust-and-safety triage — Spot review-bombing campaigns by filtering on review-date clustering.

How to export — step by step

Step 1: Copy the extension URL

Use the canonical Chrome Web Store URL — e.g. chromewebstore.google.com/detail/<name>/<id>. The shorter /detail/<id> form works too.

Step 2: Paste on ExportComments.com

Open the Chrome Web Store Reviews Exporter and paste the URL.

Step 3: Click "Start Export Process"

The exporter paginates through every review and expands developer replies inline.

Step 4: Download Excel / CSV / JSON

Each row is one review; developer replies appear as nested rows linked via the Review URL.

Inside the export — what fields you get

  • # — Sequential row number.
  • Author — Reviewer display name (Google-account first-name + initial).
  • Author Avatar — Avatar image URL.
  • Date — ISO timestamp of the review.
  • Rating — Star rating 1–5.
  • Review — Full review body.
  • Helpful — Count of "this review was helpful" votes.
  • Replies — Number of developer replies on this review.
  • Language — Detected review language (Chrome surfaces reviews across locales).
  • Review Url — Direct anchor link to the review for sharing/citing.

Common workflows

  • Top-complaint extraction — Sort by Helpful desc, filter Rating ≤ 2, read the top 20 — that's your roadmap.
  • Language-specific funnel — Group by Language; localising your store listing to the top three foreign languages is usually a quick win.
  • Reply-coverage audit — Filter Replies = 0 AND Rating ≤ 2 — these are unanswered complaints that hurt your store rating.

Plan limits & API access

Free 100 / Personal 5,000 / Premium 50,000 / Business 250,000 comments per export. See pricing for the full breakdown. The REST API is available on Premium and Business plans.

FAQ

  • Do I need to own the extension?
    No. The exporter works on any public Chrome Web Store listing.
  • Are developer replies included?
    Yes — the Replies column counts them and the Review URL anchors to the review so you can find each reply in context.
  • Does it work for the new Edge Add-ons store?
    No — that's a separate Microsoft platform. This exporter targets chromewebstore.google.com only.
  • Can I schedule this exporter?
    Yes on Premium and Business. Weekly snapshots are a good cadence for tracking rating velocity.

Open the exporter and try it on your own URL.